Privacy Policy

Policy for processing customers’ personal data (GDPR) within Hooka AB.

Your privacy is important to us. Our policy for the processing of personal data describes, among other things, which data we collect, for what purpose it is collected, in which way you can have control over your own data and how you can contact us.

Personal data controller
Hooka AB (556984-3096), Svartsbo 45, 816 94 Ockelbo is the personal data controller for the processing of personal data within our brands SANHCP and fryryttaretillhä

What personal data do we collect about you as a customer and why?
Here it is described for which purposes we process personal data, which categories of personal data are processed and on which legal basis the processing is carried out. To be able to handle orders/purchases

Personal data is processed to:

Deliver an ordered product or service (including notification of delivery or contacts regarding delivery)
Be able to do an ID check Manage payments (including analyzing which payment solutions to offer)
Handle returns, complaints and warranty matters

  • The categories of personal data processed are:
  • Name
  • Contact details (e.g. address, e-mail, phone number)
  • Payment information (e.g. transaction reference, transaction time)
  • Organization/personal identification number
  • Customer number
  • Payment history
  • Order information

Hooka AB will not sell or transfer your personal data to third parties.

As a customer, do you want to take part in or have your data extracted from our system?

Contact Birgitta Färnstrand-Svensk (070-2262289)

We will accommodate your request as far as possible.

You have the right to lodge a complaint with the supervisory authority Datainspektionen,